Religare Careers 2012, Freshers BPO Jobs in Religare Recruitment 2012

Freshers BPO Jobs in Religare Recruitment 2012
Religare Corporate Services Limited
http://religare.com

Job Description :-
  • Position : Sr. Associate/Associate Operations
  • Eligibility: Graduates/Postgraduates with Commerce Background or Any Other preferably with Knowledge of Broking/stock Market/Financial Services.
  • Salary: Best in the Industry
  • Industry: Banking, Financial Services, Broking
  • Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
  • Role Category: Voice
  • Role: Associate/ Senior. Associate -(NonTechnical)
  • Education: (UG - Any Graduate - Any Specialization, Other Graduate - Any Specialization) OR (PG - Any PG Course - Any Specialization)
Required Profile :-
  • Knowledge of Broking/Financial Services preferred
  • Handling the queries of the customer courteously and amiably
  • Should be able to act quickly & decisively
  • Answer calls and respond to customer queries/complaints.
  • Assigning customers’ queries through CRM
  • Proactively answering the queries of customers if any
  • To update correct customer contact information by co-ordination with Customers
  • Handling the call pleasantly
  • Provide customers with product and service information.
  • Identify, research, and resolve customer issues using the knowledge base.
  • Follow-up on customer inquiries if not resolved immediately
  • Complete call logs and reports.
  • Recognize, document and alert the supervisor of trends in customer calls.
  • Should have zeal to make career in Financial Domain.
  • Bus Shuttle available till the nearest Metro Station (Botanical Garden Metro Station)

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